Latest Updates
Important Notice Regarding an Upcoming Interruption in the Report Faxing Service
Posted by DVMInsight Onboarding & Elevations Team on 25 March 2021 03:06 PM

On Saturday April 3, 2021, starting at 4:00 AM EDT our outbound fax provider, Upland InterFAX, will be performing a scheduled system maintenance with downtime on their end, to last approximately 2.5 hours and potentially up to 4.5 hours.

During this time, DVMInsight will be remain operational but there will be an expected impact to our service:


Clients looking for reports on submitted cases will need to access their email to
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IMPORTANT: DVMInsight Release with Automatic User Log Out
Posted by DVMInsight Onboarding & Elevations Team on 25 March 2021 09:37 AM

The next DVMInsight service pack release is scheduled for Thursday, March 25, starting at 9:00PM ET.  

PLEASE NOTE: As part of this service pack, we are updating our infrastructure to improve stability. During implementation of this process, all users who are logged into DVMInsight at the time of the update will be automatically logged out.  Once the service pack is deployed, all users should be able to log back
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DVMInsight Server and WebRadWorklist Changes
Posted by DVMInsight Onboarding & Elevations Team on 23 March 2021 04:31 PM


We recognize our responsibility to you and your customers to provide a platform you can rely upon.  We apologize for the recent performance interruptions and the impact to you, your clients and their patients. We want to make you aware of improvements designed to fix the performance of the platform.  

On March 18th, 2021 we added server capacity to improve stability
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Update your time zone for DVMInsight cases
Posted by DVMInsight Onboarding & Elevations Team on 09 March 2021 11:30 AM

For all users of DVMInsight - clinics, company admins, and readers. 

In order to see case/image submission times in your local time zone, please do the following: 

Clinics: Log into, go to My Profile, then Hospital, then click the Diagnostics tab. Time zone is at the top of this page. Click the Update Record button to save changes.

Company admins: Log into, go to User Management, then My Profile, then
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For Company Admins and Specialists Only - NEW Reading Procedures for PC Users
Posted by DVMInsight Onboarding & Elevations Team on 15 February 2021 12:12 PM

February 15, 2021


This is an Important, time sensitive message for DVMInsight Company Administrators and Specialists regarding the DVMInsight RadWorklist program.


Due to necessary advancements in security protocols, The RadWorklist program Specialists use to download images and write reports using a Windows PC, will retire and will cease to operate on March 31, 2021.


We have replacement companion software,
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